User Support
On-site and remote support for all types of software and hardware configuration and troubleshooting
Monitoring
Proactive systems monitoring to isolate and resolve issues before business critical systems are affected
Backups & Security
Off-site data & systems configuration backups, verification & disaster recovery strategies
IT support means different things to different organisations
To some, we’re there to make sure the printer prints. To others, we are a fully outsourced IT department offering SMEs remote, telephone and on-site support across a wide range of services such as:
- Infrastructure design, implementation, management, support and audits
- Remote working solutions
- Communications, including VoIP and Microsoft Teams
- Hardware and software procurement, delivery, installation and configuration
- Project management, including office relocations
- Security, back-up and disaster recovery solutions
- Networking
- PC, Mac and Linux
- Cloud and Email management Microsoft and Google expertise
- Anti-spam email security and anti-virus solutions
- Microsoft Azure Virtualisation
Comprehensive IT Audits
Starting with a free, no obligation review of your existing hardware, software and infrastructure, our sole aim is to have your business-critical technology operating as efficiently as possible allowing you to get on with the business of running your business.Tailored Packages
We will tailor a package that is appropriate for you. We’re not fans of ‘off the shelf’ solutions; we prefer to give you the most relevant support that takes care of your individual needs.
Monitoring – Your Peace Of Mind…
Your IT may well be a business-critical asset; and a significant financial and time investment in your organisation. A delay in being alerted to an ‘incident’ could mean the difference between an easily managed minor issue and a catastrophic event crippling your business.