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User Support

On-site and remote support for all types of software and hardware configuration and troubleshooting

Monitoring

Proactive systems monitoring to isolate and resolve issues before business critical systems are affected
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Backups & Security

Off-site data & systems configuration backups, verification & disaster recovery strategies

IT support means different things to different organisations

To some, we’re there to make sure the printer prints. To others, we are a fully outsourced IT department offering SMEs remote, telephone and on-site support across a wide range of services such as:

  • Infrastructure design, implementation, management, support and audits
  • Remote working solutions
  • Telecommunications, including VoIP and mobile
  • Hardware and software procurement, delivery, installation and configuration
  • Project management, including office relocations
  • Security, back-up and disaster recovery solutions
  • Networking
  • PC, Mac and Linux
  • Virtualisation
  • Email management
  • Anti-spam and anti-virus solutions
  • On-site staff training for all hardware and software


Comprehensive IT Audits

Starting with a free, no obligation review of your existing hardware, software and infrastructure, our sole aim is to have your business-critical technology operating as efficiently as possible allowing you to get on with the business of running your business.

Tailored Packages

We will tailor a package that is appropriate for you. We’re not fans of ‘off the shelf’ solutions; we prefer to give you the most relevant support that takes care of your individual needs.

Monitoring – Your Peace Of Mind…

Your IT may well be a business-critical asset; and a significant financial and time investment in your organisation. A delay in being alerted to an ‘incident’ could mean the difference between an easily managed minor issue and a catastrophic event crippling your business.

Sirec Technologies offers each client a FREE monitoring system designed to measure, analyse, diagnose and resolve performance issues ensuring server and infrastructure uptime and reassuring peace of mind.
We use NAGIOS software, a high-spec and class-leading enterprise-level monitoring system considered to be the ‘industry standard’.

We use NAGIOS software, a high-spec and class-leading enterprise-level monitoring system considered to be the ‘industry standard’.

It is used by corporations such as Shell, Yahoo!, DHL, Sony and Domino’s Pizza, and Sirec Technologies!

We have the ability to monitor any and every aspect of your IT infra-structure with a network connection.

Sirec Technologies have been our IT partner since June 2010. They manage all aspects of our IT infrastructure efficiently fixing issues as and when they occur. Sirec provide strategic advice on how to advance and implement our systems.

 

Dan Jerrard is a positive, helpful and creative individual who is always willing to rescue at short notice. I would recommend Sirec to any potential clients.

Liam Clear

Director, Pyramid Builders Ltd

Our company has used Sirec for many years as our offsite Technical support team. There has never been any reported problems with Sirec, they are efficient, polite and work extremely fast to ensure any problems we are having on site are resolved.

 

Sirec have assisted us with three office moves providing low cost and sustainable solutions to ensure minimal disruption to staff. All members of the Sirec team are pleasant and are a pleasure to work alongside. I could not speak any higher of Sirec and would recommend their services to all business.

Abby Hames

Head of Operations, NJF Global Holdings Ltd

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